Kommo

Via Zapier

Create the unlocked patient as a lead + contact in Kommo automatically.

What it does

We don't ship a native Kommo connector — and you don't need one. When you unlock a patient, ClinicVi sends the full record (name, phone, email, treatment category, city, budget, date range) as a signed webhook. In Zapier, Make or n8n you catch that webhook and wire it to Kommo's "Create Lead / Create Contact" action: the patient shows up in the first stage of the pipeline you choose, contact included. Your existing pipeline, automations and Salesbot flows keep working untouched.

How to connect

Connect Webhook / CRM in the panel and get your signing key.

Create a "Catch Webhook" trigger in Zapier, Make or n8n; paste the URL it gives you into the panel.

Map the fields to Kommo's "Create Lead / Create Contact" action (name · phone · email · category · city · budget) and pick the target pipeline stage.

Unlock a lead — the patient appears in Kommo with their contact within seconds.

What this integration accesses

The real fields sent to your system when you unlock a patient (spend credit). This is exactly what the code sends.

Direction: ClinicVi → your system (one-way)Trigger: Only on lead unlock (after payment)

Field	Description
event	Event type — always "lead.unlocked"
delivery_id	Unique delivery id (don't process twice)
occurred_at	Unlock time (ISO8601)
clinic_id	Your clinic's id
lead.category	Treatment category (e.g. hair-transplant)
lead.title	Request title
lead.description	The patient's own note
lead.city	Preferred city
lead.country_code	Country code (ISO2, from phone prefix)
lead.country	Country name
lead.locale	Patient's language signal
lead.budget_min_eur / max_eur	Budget range (EUR)
lead.timing.start / end	Preferred date range
lead.contact.name	Patient's namePII
lead.contact.phone	Phone numberPII
lead.contact.email	Email addressPII
lead.credit_cost	Credits spent on this lead
lead.source	Lead source

Patient contact info (name · phone · email) is sent ONLY for leads you unlock with credit. No PII is sent for requests you don't unlock.

{ } JSON

{
  "event": "lead.unlocked",
  "delivery_id": "dlv_9f2c…",
  "occurred_at": "2026-07-24T09:12:00Z",
  "clinic_id": "cl_1a2b…",
  "lead": {
    "category": "hair-transplant",
    "city": "Köln",
    "country_code": "DE",
    "budget_min_eur": 2000,
    "budget_max_eur": 3500,
    "contact": { "name": "…", "phone": "+49…", "email": "…" },
    "credit_cost": 10,
    "source": "doctorvi"
  }
}

FAQ

Is this a native integration?

No. ClinicVi's native live integrations are Telegram, Webhook/CRM and Stripe. Other tools are reached via a signed webhook (directly) or a Zapier/Make bridge.