Meet your patient from your pocket, before they board the plane.
Patient requests from DoctorVi land in your panel masked. You open one with credit — phone, email and WhatsApp appear. We take no commission on the treatment; the patient deals with you directly. If a lead can't be reached on WhatsApp, the credit is refunded automatically.
- No commission
- Automatic credit refund on unreachable leads
- Sign in with your panel account
- 6 languages
- Hosted in the EU
A request lands, you open it, the rest is between you and the patient.
The patient side of ClinicVi is DoctorVi. When a patient researches a treatment there and fills in a form, the request lands in the panel of every clinic whose specialty and category match.
- 01
The patient files a request on DoctorVi
With treatment, country, target city and budget. No request without a phone number ever enters the system — it's filtered out long before payment.
- 02
The request lands in your panel, masked
You see the treatment, country, city, budget and a freshness label; the patient's identity stays closed until you open it. The notification reaches your phone.
- 03
You open it with credit
The moment you open it, phone, email and WhatsApp appear. The first lead of each day opens free. That is the only thing you pay for — contact.
- 04
The conversation is directly between you and the patient
You message on WhatsApp, call, or run a live consultation from the app. You quote the price, you close the deal. We take no share of the treatment fee.
A request without a number never reaches your panel.
The panel is on your desk. Patient requests don't watch the clock.
A request lands at 23:40 as easily as at noon, and while you're in theatre. The app has one job: let you open a request and write to the patient from wherever the notification reached you — without waiting to get back to your desk.
Response-speed coach
The same speed buckets as the panel, in your pocket: Lightning · Great · Good · Okay · Late. You see your own opening time and set your own target.
Today's Actions
Patients who picked you, follow-ups that are due, valuable requests about to expire and consultations with no outcome marked — at most five rows, worked top to bottom.
Tap the notification, land on the request
When a new-lead notification arrives, one tap is enough: the app opens that request's detail without walking you through intermediate screens.
This section describes what the app is for — it is not a measured speed or conversion claim.
The panel, out in the field.
The six things you need so the flow doesn't stop when the clinic manager is away from the desk.
Masked lead inbox
Requests arrive with treatment, country, target city and budget badges; a freshness label, "Chose you" and high-intent markers.
The patient's identity stays masked until you open it.
Open with credit
The moment you open a request, the phone, email and WhatsApp appear. For a problem lead you file a refund request per lead from the app.
The first lead of each day is free. It's automatic — no credit is deducted.
Credit top-ups are made in the web panel.
Pocket CRM
New → Opened → In contact → Consultation → Won/Lost. Each patient's timeline, notes and call / WhatsApp / email shortcuts on one screen.
AI WhatsApp draft
A first message is prepared in the patient's language, so you never stare at an empty box.
It's a draft — you edit it before sending.
Follow-up reminders
In 1 hour, tomorrow at 09:00 or in 3 days. The reminder stays local on your device and contains no patient name.
Notification preferences
Turn new-lead, daily-summary and low-credit notifications on and off independently.
What you spent and what you won this month
One strip on the home screen: the net credit you spent opening leads this month and its value in €, next to the patients you won. Spending is always visible, return usually isn't — this strip puts them side by side.
Patient values are AI market estimates shown as a range — they are not revenue.
ClinicVi Prime · Rewards Centre + invites · Free-lead counter · Credit history · CRM webhook · Category targeting · Clinic profile · 6 languages (RTL in Arabic)
When a patient says "I want to talk now", your phone rings.
When a patient on DoctorVi asks for a live consultation, the matching clinics ring at the same time. The clinic that accepts sits down with the patient — face to face, while the patient is still in their own country.
- Live translation — the patient speaks their language, you speak yours.
- In-call notes — what you type during the call lands in the patient's record.
- AI call summary at the end — a draft summary is added to the record.
The AI call summary is a draft — it does not replace a doctor's assessment.
Patient welcome flow
Runs on a tablet in the clinic: the patient is greeted in their own language, gives consent for health data and AI use, and can be connected to a live doctor consultation from the same place.
Either you reach a real patient, or your credit comes back.
What burns clinics in health tourism isn't that leads are expensive — it's paying for dead leads. On ClinicVi we pay for the bad lead, not you. And for most refunds you don't even have to tell us.
- Automatic · instant
WhatsApp can't be reached
If the lead's number isn't on WhatsApp or the message can't be delivered, your credit is refunded automatically — no need to report it, the system catches it and restores your credit instantly.
- Automatic · instant
Invalid or unreachable number
If the phone number is invalid or unreachable on any channel, your credit returns to your account. You only pay for patients you can actually call.
- Automatic · instant
Never pay for the same patient twice
If a patient you already unlocked returns with a different request, it opens free; if you were charged by mistake, the credit is refunded. The system tracks duplicates for you.
- Filtered out already
Phone-less leads never enter
No request without a number ever reaches your panel — it's filtered out before you pay. Every lead you see is a real person you can call right now.
- The moment you flag it · instant
"I never filled out this form"
If the patient disowns the request and says "I made no such enquiry", your credit is refunded. Just tell us — no interrogation, the credit returns instantly.
- The moment you flag it · instant
Fake, bot or off-industry request
If a fake, automated-bot or irrelevant request appears, flag it within 14 days in one click; we review and refund your credit.
In four of the six cases you don't lift a finger.
- 01
Detected
The system catches the problem automatically (WhatsApp fails, duplicate lead) or you tap "Request refund" next to the lead in one click.
- 02
Instant credit
The credit is restored to your account at the same moment — not cash, but credit you spend right away on the next patient request.
- 03
Transparent record
Your transaction history shows exactly which lead was refunded and when. No surprise deductions, no hidden terms.
You file a refund from the lead screen in the app in one tap; pending / approved status shows on that same screen. The refund comes back as credit, not cash — you spend it right away on another patient request.
Not covered: You reached the patient but there was no sale — that is not a refund reason. You paid for a real person's contact details, not for a sales guarantee.
Read all refund terms →Put €1,000 into the machine — what comes out? And €2,000?
None of the numbers below is a marketing rounding — they are the exact figures you see when you open the payment screen in the panel. On your first top-up you get as much credit again for free (+100%), and the price per credit falls as volume rises.
- You pay
- €999.23 net
- Credits
- 494 + 494 first-purchase bonus = 988
- Volume discount
- 8% · €1.01 per credit
- Per request
- ~€10.20
- ClinicVi Prime
- Level 2 → you unlock leads at least 5% cheaper, for life
- You pay
- €1,998.87 net
- Credits
- 1,053 + 1,053 first-purchase bonus = 2,106
- Volume discount
- 14% · €0.95 per credit
- Per request
- ~€9.52
- ClinicVi Prime
- Level 3 → you unlock leads at least 8% cheaper, for life
- You pay
- €4,999.07 net
- Credits
- 2,976 + 2,976 first-purchase bonus = 5,952
- Volume discount
- 24% · €0.84 per credit
- Per request
- ~€8.40
- ClinicVi Prime
- Level 5 → you unlock leads at least 12% cheaper, for life
Double the money and requests go from 98 to 210. Five times the money gives 595 requests. The reason is simple: the volume discount lowers the price per credit — €1.01, €0.95, €0.84.
A patient request costs ~10 credits on average; in the field it varies between 4 and 20 depending on the treatment and the quality of the request (down to 3 for low-ticket work). The request counts above are estimates based on that average. All amounts are net, excluding VAT.
What is one patient worth to you? Let the arithmetic answer the rest.
We promise no conversion rate — we have no measured rate for your clinic and we won't invent one. The only honest thing we can do is this: you enter what one patient leaves with you, and we work out how many patients it takes for this package to pay for itself.
Type your own amount
Calculator · pricing from lib/credits/pricingStarts at €220, no upper limit. Same curve, same function.
- €999.23
- total cost of the package (net)
- 98
- patient requests you can open
- ~€10.20
- cost of one request0.41% of your patient's value
- 1
- patients needed to pay for the whole package
The package holds 98 patient requests. Closing 1 of them pays for all 98. Put differently: one patient worth €2,500 covers the cost of 245 patient requests.
How many of those 98 requests you close, we cannot know — that depends on your team, your speed and your prices. The only thing we can state is the arithmetic: this is the cost side.
€999.23 net · no commission · automatic credit refund when WhatsApp fails
Apply as a clinicYou pay €1,998.87. Here is what enters your account.
- 1,053 credits
- The credit you bought
- €1,998.87 (what you paid)
- +1,053 credits — first-purchase bonus (+100%)
- The same credit a second time, free
- €1,998.87 — the cost of buying that credit again
- Volume discount 14%
- €0.95 effective per credit instead of the €2.20 list price
- 2,106 credits at list price is €4,633.20
- ClinicVi Prime Level 3 (8% off, for life)
- Every lead unlock is at least 8% cheaper from now on
- E.g. you open a 14-credit lead for 12 credits — every day, on every lead
- First lead of every day is free
- Automatic, no credit deducted
- Used every day that's ~30 requests a month = 300 credits ≈ €285
- Rewards Centre
- Profile 100% +10 · Instagram +5 · Google review +15 · Trustpilot +25 · video testimonial +49 · +40 per invite
- One-off tasks total 204 credits ≈ 20 requests ≈ €194
- Credit Refund Guarantee
- Refund in 6 cases; 4 are automatic or filtered out beforehand
- The dead-lead risk isn't yours
- Commission
- No share of the treatment fee
- 0%
- Mobile app
- The second screen of the same account
- No extra charge
You paid €1,998.87. The 2,106 credits that entered your account are worth €4,633.20 at list price — plus a lifetime Prime rate, a free lead every day and the refund guarantee.
Your Prime level rises automatically with your cumulative net top-ups; it starts at 5% off at €500 total and reaches 50% (leads at half price) at the top level. The discount applies automatically on every unlock and is always rounded in your favour.
We write the contract in large print.
- No commission — we take no share of the treatment fee, the patient deals with you directly.
- No subscription, no monthly fee, no minimum term — you top up credit and spend it as you go.
- No hidden fees — every movement appears line by line in your credit history.
- No middleman — the patient's phone number and WhatsApp go straight to you.
- No lock-in — turn auto top-up on if you want it, off in one click.
- The app is live on the App Store and Google Play. It isn't mandatory: you do the same job from the web panel — both screens are the same account.
- We promise no conversion rate, no average earnings and no "X times ROI" — we have no measured figure for your clinic.
- A patient request costs ~10 credits on average; in the field it varies between 4 and 20.
- AI output (the first WhatsApp message, the call summary) is a draft and does not replace a doctor's assessment.
- A patient you reached but didn't convert is not covered by the refund — you paid for contact, not for a sales guarantee.
Whatever is in the panel is in your pocket.
The app isn't a separate product, it's the second screen of the same account. Leads, CRM and credits all live in one place.
- There is no sign-up screen in the app — your clinic account is created during onboarding.
- You sign in with your panel email and password; there's nothing else to set up.
- Credit top-ups and invoicing stay in the web panel.
- Buying credit is deliberately kept in the web panel: real payment and verification happen there, so credit can't be "printed" in the app. In the app you see your balance, your free-lead counter, your Prime level and your credit history.
The app is live. Patient requests land in your pocket.
The app is on the App Store and Google Play; sign in with your panel account and start. You don't have to use the app either: the moment your clinic account opens, the web panel shows you the same requests, opens them with the same credit and carries the same refund guarantee.
We review your application the same day. We handle the setup.
About the app
Do I pay a commission?
No. There is no commission on the treatment fee and no middleman. You open the request with credit; the patient's phone and email become visible to you and the conversation runs directly between you and the patient.
Is there a subscription or a minimum term?
No. You top up credit and spend it as you go. There is no monthly fee and no contract period. You can switch auto top-up on if you want it, and off in one click.
How many credits does one patient request cost?
~10 credits on average; in the field it varies between 4 and 20 depending on the treatment and the quality of the request (down to 3 for low-ticket work). You see the credit cost of a request before you open it — no surprises.
Do I pay for a lead that never answers?
No. If a lead can't be reached on WhatsApp or the number is invalid, the credit is refunded automatically — you don't have to report it. If the patient says "I never filled in that form", or the request turns out to be fake or a bot, you flag it in one click and your credit comes back. A patient you reached but didn't agree with is not covered; you paid for contact, not for a sales guarantee.
Read all refund terms →Can I get free leads?
Yes, automatically: the first lead you open in your panel each day is free — used every day, that's ~30 free requests a month. On top of that, ClinicVi Prime levels you up as you top up; the rate you reach is for life and applies to every top-up.
Do I really get double the credit on my first top-up?
Yes. On your first credit purchase, as much credit again is added to your account as a bonus (+100%). Example: top up €1,000 and you get 494 credits plus 494 bonus credits — 988 credits in total, ~98 patient requests. Top up €2,000 and you get 2,106 credits, ~210 requests. This is not a campaign; it's the first-purchase rule.
Where can I download the app?
It's live on the App Store and Google Play — search for "ClinicVi" in the store or use the store buttons on this page. You sign in with your panel email and password; no extra sign-up.
Can I sign up from the app?
No. There is no sign-up screen in the app; your clinic account is created by us during onboarding. After that you sign in to the app with the same email and password.
Can I top up credit from the app?
No. Credit top-ups and invoicing stay in the web panel (app.clinicvi.com). In the app you see your balance and get low-credit notifications.
Which languages does it support?
Six languages: Turkish, English, German, Spanish, Russian and Arabic. In Arabic the interface runs right-to-left (RTL).
Is patient data stored on my phone?
No. Lead data lives on our servers hosted in the EU; the app displays it. Follow-up reminders stay local on your device and contain no patient name.
Can I trust what the AI writes?
AI output — the first WhatsApp message and the call summary — is a draft. You read and correct it before sending or filing it. None of it replaces a doctor's assessment.